Hello AWS Support Team,
I’m writing to escalate a critical account issue. Despite clearing the due payments, our AWS account is still not activated and I’m unable to log in to the AWS console. Phone support has also not resolved this—please treat this as urgent.
Account details
Account Name: TeeSavvy
Account ID: 520385697528
Account Type: Root (ARN: arn:aws:iam::520385697528:root)
Account Creation Date: July 9, 2025
Company Address: Ground Floor, Shop No. 02, Pushpdeep Apartment, Plot No. 61, Sector–20, Navi Mumbai, Raigad, Maharashtra
What’s broken
Account not activated even after payment completion.
Unable to log in to the AWS console (portal access blocked).
Charges without service — billing continues even though services aren’t accessible.
Phone support unresponsive — multiple attempts, no resolution.
Recent payments (via Google Pay → Amazon Pay “AWS India Invoice Payment”)
₹387.04 — Completed on 27 Sept 2025, 10:48 PM
Bank: HDFC Bank 2212
UPI Txn ID: 527043486387
Payee VPA: amazonaws@yapl
Payer VPA: *********************
Google Txn ID: CICAgljv0au6JQ
₹220.05 — Completed on 27 Sept 2025, 10:45 PM
Bank: HDFC Bank 2212
UPI Txn ID: 527006160394
Payee VPA: amazonaws@rapl
Payer VPA: *********************
Google Txn ID: CICAgljv0YWsbQ
Requested action
Activate the account immediately and restore full console access.
Stop any further charges until access is fully restored.
Reverse/credit any charges that occurred while the account was inaccessible.
Call me ASAP to confirm resolution and next steps.
