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Redshift serverless opt-in error

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Hi I am attempting to enable Amazon Redshift Serverless in region eu-west-2. Despite having AdministratorAccess and Redshift permissions, the console returns the error: "AWS Access Key ID needs a subscription for this service" when saving the Serverless configuration.

I have checked that my payment method has been setup, contact number in place and have a basic support planError image

can anyone help please

Thank you

asked 9 months ago267 views

2 Answers
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The error message "AWS Access Key ID needs a subscription for this service" corresponds to the OptInRequired error (HTTP Status Code: 403) that occurs when using Amazon Redshift Serverless.

This error typically indicates that your AWS account needs to explicitly subscribe to or opt-in for the Amazon Redshift Serverless service in the eu-west-2 region. Even though you have AdministratorAccess and Redshift permissions, some AWS services require an explicit opt-in process before they can be used in specific regions.

To resolve this issue, you should:

  1. Verify that Amazon Redshift Serverless is available in the eu-west-2 region for your account
  2. Check if there are any account-level restrictions or limitations
  3. Contact AWS Support through your basic support plan to request access to the service in that region
  4. Alternatively, try using a different region where the service might already be available for your account

Having payment methods and contact information set up is necessary but may not be sufficient if the service requires explicit subscription or if it's not yet fully available in your chosen region.
Sources
Common Errors - Amazon Redshift Serverless

answered 9 months ago

EXPERT

reviewed 9 months ago

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Hello.

You may need to sign in as the root user of your AWS account to complete the subscription, as described in the following documentation:
https://repost.aws/knowledge-center/error-access-service

As mentioned in the AI response from AWS re:Post Agent, this error seems to be related to an issue with your AWS account, so I recommend opening a support case with AWS under “Account and billing” to inquire about it.
"Account and billing" inquiries are free of charge.
https://console.aws.amazon.com/support

EXPERT

answered 9 months ago

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