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Cant create account on Quicksight community

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Hi! I have an enterprise edition user on Quicksight. I've been attempting to create a user account on the Quicksight community, but each time, Quicksight informs me that it has sent an activation email, which I am not receiving. I have verified that the email I provided is correct and have also checked my spam folder. I've tried multiple times over the past three days, but nothing seems to work. What should I do?

Topics
Analytics
Tags
Amazon QuickSight
Language
English
Shira koresh
asked 10 months ago197 views
1 Answer
0

Is your email domain rejecting email from Amazon?

If not, you will need to contact AWS support by opening a case with "Account and billing".
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

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EXPERT
Riku_Kobayashi
answered 10 months ago

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