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Amazon Connect instance creation via automated scripts

0

Hi all. Hope you're well. I'm currently deploying a new Amazon Connect instance, doing everything manually. I am looking for the deployment of a new Amazon Connect instance via some automation scripts and only the configuration/creation of new Amazon Connect, including Data streaming, data storage, telephony. I want to build this in a Dev/UAT environment and once signed off, I want to push the changes to production. I want to automate as much as possible and run what I can from a script Please suggest what is the best way to do this? Any input would be appreciated

Topics
Application IntegrationBusiness ApplicationsDevOps
Tags
Amazon ConnectDevOps
Language
English
Jo-Harrison
asked 2 years ago698 views
3 Answers
1
Accepted Answer

There are APIs that are available for creating Instances and most of the Configuration. This means it is possible to script or automate most tasks related to Instance Creation and Configuration. Here is an open source example of copying configuration between Connect Instances.

https://github.com/aws-samples/amazon-connect-copy

You could also leverage Terraform for managing Instance configuration and deployment.

https://registry.terraform.io/providers/hashicorp/aws/latest/docs/resources/connect_instance

Cloudformation supports some of the configuration of your Amazon Connect Instance as well.

https://docs.aws.amazon.com/AWSCloudFormation/latest/UserGuide/AWS_Connect.html

These are examples of how to programmatically manage your Connect Instances and configuration. Review the Amazon Connect APIs for further information on configuration that can be automated.

https://docs.aws.amazon.com/connect/latest/APIReference/Welcome.html

AWS
todd gann
answered 2 years ago
0

Please find attached the github samples for programmatically creating the contact center. https://github.com/amazon-connect/amazon-connect-workshops

Overview of the setup and additional details are available in the workshop below: https://catalog.us-east-1.prod.workshops.aws/v2/workshops/607718a8-cddd-416a-97b4-4fc9dc93ff7a/en-US/

AWS
Phani_L
answered 2 years ago
0

We have a tool Amazon Connect CoDeploy in aws marketplace. https://aws.amazon.com/marketplace/pp/prodview-22adxamqgymso?sr=0-1&ref_=beagle&applicationId=AWSMPContessa

Sai Krishnan
answered 8 months ago

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