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Billing Question - Quota

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Enter image description here Hello Dear community fellas,

I think we are paying too much for our service. Is there a way I can reach someone at Amazon that can helps.

looking at our billing below charge and picture attached is our highest charges

$0.796 per On Demand Linux c4.4xlarge Instance Hour 15,414.101 Hrs USD 12,269.62

asked 10 months ago128 views

1 Answer
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I understand your concern about the high billing charges, particularly for your c4.4xlarge instances. To address this issue, you can reach out to AWS Support by creating a service quota or billing case:

  1. Go to the AWS Support Center
  2. Choose "Create case" and select "Account and Billing"
  3. Choose "Looking for service quota increases?" or select the appropriate billing category
  4. Create a case with "Service Quotas" as the service
  5. Provide details about your concern regarding the c4.4xlarge instance charges
  6. Choose your preferred contact method (Web, Chat, or Phone)
  7. Submit your case

While waiting for a response, I recommend:

  • Using Cost Explorer to analyze your usage patterns and identify optimization opportunities
  • Reviewing if all your c4.4xlarge instances are necessary or if some could be downsized
  • Setting up AWS Budgets and billing alerts to monitor spending
  • Checking if reserved instances or Savings Plans could reduce your costs for these instances
  • Verifying that instances aren't running unnecessarily

AWS Support can help explain your charges and potentially offer guidance on cost optimization strategies for your specific use case.
Sources
Request a service quota increase - AWS Support
unexpected billing price | AWS re:Post
AWS Billing Query | AWS re:Post

answered 10 months ago

AWS
EXPERT

reviewed 10 months ago

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