I'm trying to remove closed account from my organization (suspended). The removal fails because the account was not confirmed using a phone and PIN. How to remove it?

Question

I'm trying to remove closed account from my organization (it says suspended). The removal fails because the account was not confirmed using a phone and PIN. How to remove the account ?   I want to delete the organization and I can't because I can not remove the suspended/closed account. The closed account was not verified by phone and pin and that is why the removal of the closed account fails.

Answer

Hi,

I assume you looked at this guide: https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_org_delete.html.

If that does not help, then I think your best option is to contact Support so that they can help you out directly: https://support.console.aws.amazon.com/support/home. As long as you can demonstrate you are the owner of the account, I am sure they can figure it out and help.

Answer

From the time you close the account until 90 days expire:
- Closed accounts are visible in your organization with the SUSPENDED state.

After the 90 day grace period expires:
- A closed AWS account is no longer visible in your organization.

For details, refers to documentation at: https://docs.aws.amazon.com/organizations/latest/userguide/orgs_manage_accounts_close.html

I'm trying to remove closed account from my organization (suspended). The removal fails because the account was not confirmed using a phone and PIN. How to remove it?

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