I cannot find my Route 52 domains

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I have a few email addresses, we'll just call them email #1 and email#2

I seem to get AWS alerts on email#2 and renewal notifications for a domain name that I purchased. However I cannot log in to AWS with email#2, it is not recognized as an account.

I can log in with email#1 but I cannot see any of my purchases. I seem to be getting billed by AWS each month i'm assuming for my Rotue53 domains, I just can't see them. I get no emails from AWS to email#1

asked 4 months ago127 views
1 Answer
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Hello.

I believe that Route53 domain renewal notifications are sent to the email address registered at the time of domain purchase, not the email address of the root user of the AWS account.
In other words, you probably registered email address #2 when you purchased the domain.
https://repost.aws/knowledge-center/route-53-change-email-for-domain

Is the domain not found in the Route53 console for the AWS account logged in with email address #1?
If you have been charged, you can check your domain by accessing the URL below.
https://us-east-1.console.aws.amazon.com/route53/domains/home

If you can't find it, is it possible that you purchased it using another AWS account?

If it's a domain-related issue, I think it's a good idea to open a case with AWS Support under "Account and billing" and consult with them.
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-contact-support.html

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answered 4 months ago

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