Failed to stop the instance - An internal error has occurred

Question

My EC2 instance currently has 1/2 status check and it usually resolves after I stop/reboot the instance. However, I cant stop/reboot the instance and keep getting this error.

"Failed to stop the instance - An internal error has occured"

There are also event logs created on my Health Dashboard

1) EC2 API issue - Status open
2) CloudWatch operational issue - Status open
3) EC2 instance connect operational issue - Status open

Anyone else facing the same issue?

![Enter image description here](/media/postImages/original/IMbbb6NgUtSC-NuvtrXF_hKg)

Accepted Answer

Hi I'm facing the same issue with one of my instance, same as you on the Heatlh Dashboard an issue as been opened.
On my Heatlh dashboard I have the following open:
- EC2 API issue
- CloudWatch operational issue
- EC2 instance connect operational issue

I've also noticed when checking the EC2 dashboard, the volumes tab displayed an "API error" and I couldn't create or interact with any volumes (I suspect it's the cause of why we can't terminate our ec2 instances)
I'm on region ap-southeast-1, when changing region everything was apparently fine.

Now it appear everything is back at normal (not read message about API error), but when I try to terminate the instance, I got a message saying it succesfully did, but the instance stay up.

I guess waiting is the only thing to do.

Edit: Tried with both aws-cli and cloudshell, I'm not able to terminate the instance

Failed to stop the instance - An internal error has occurred

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