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Urgent: Unexpected High QuickSight Costs ($852) - Need Help Optimizing or Stopping Services

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I'm a student working on a thesis project and noticed unexpectedly high costs ($852.32 total, $121.76 monthly average) mainly from QuickSight usage. I've already filed a support case [Not sure can I disclose here] about an hour ago, but I'm concerned about accruing more charges.As a student, I really cannot afford this amount, especially since I already deleted all analyses in QuickSight yesterday but am still seeing surging costs. Current situation:

Total cost: $852.32 Main cost driver: QuickSight

Already filed support case but awaiting response Need urgent advice on:

  • How to immediately stop/pause QuickSight charges
  • Verify no other services are running unnecessarily
  • Best way to reduce costs while maintaining basic functionality

Any immediate steps I can take to prevent further charges would be greatly appreciated. Thank you!

Topics
AnalyticsCloud Financial Management
Tags
Amazon Quick SightSupport CaseAWS Billing
Language
English

asked 2 years ago416 views

1 Answer
1
Accepted Answer

Hello.

If you have contacted AWS Support, it is best to wait for their response.

Amazon QuickSight incurs fees as described in the documentation below.
Prices vary depending on the function, but is it possible for you to share specifically which functions you are using?
https://aws.amazon.com/quicksight/pricing/?nc1=h_ls

Basically, I think the charges will stop if you cancel your QuickSight subscription or delete the user.
https://docs.aws.amazon.com/quicksight/latest/user/closing-account.html

By the way, using Amazon Q in QuickSight is quite expensive, so I think you need to check whether these are enabled.
If it is enabled, I think you will need to cancel your subscription.
https://docs.aws.amazon.com/quicksight/latest/user/generative-bi-opt-out.html

EXPERT

answered 2 years ago

EXPERT

reviewed 2 years ago

  • rePost-User-5616241
    2 years ago

    Hi, I discovered that I accidentally subscribe to a monthly plan which cost me 500$/ month, I have cancel the plan and contacted AWS support regarding this issues. Really hope AWS support can help me to waive/refund this amount.

  • Riku_Kobayashi EXPERT
    2 years ago

    Your approach is correct. If you encounter unexpected charges on AWS, the first thing you should do is contact AWS Support. https://docs.aws.amazon.com/awsaccountbilling/latest/aboutv2/checklistforunwantedcharges.html

    For questions about your AWS bills or to appeal your charges, contact AWS Support to address your inquiries immediately. To get help, see Getting help with your bills and payments. To understand your bills page contents, see Using the Bills page to understand your monthly charges and invoice.

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