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Customising the Customer Profile


I there a way to add another attribute to the customer profile that appears in the CCP ? I see in the examples of the schema there is an Attribute object for holding misc values but cannot see where these can be set. I am using the CTR model and S3

1 Answer

You can indeed build unified profiles with different sets of data and ingest this to Customer Profiles for Amazon Connect. This Blog walks you through the process of ingesting transaction data into customer profiles as a custom ProfileObjectType.

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answered 3 months ago

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