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Hello - had the account you used to create the cluster been idle for a while? Sometimes in such cases the credentials can become stale. This should automatically resolve itself. Are you still experiencing the issue?
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Account is active or I have other instances running in the account. Neptune instance was created fresh and I am not sure why you think credentials are involved? I have not tried to create cluster again.
The error message you posted shows that the SSL Certificate has expired (since December) which I why I was asking.