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AWS SES sent emails marked to spam - detailed view needed to understand why it was marked spam

0

Hello,

We send emails through Amazon SES. We would like to monitor the increasing complaint rate on a detailed level. We need a solution to get all the emails we sent and the recipient marked it spam. We need to understand why the recipient requested our service and 2 minutes later they marked those emails to spam. To be able to find a solution we need to see the exact email which were sent by us and was marked spam. Could you please let me know how we can do that?

Thank you in advance!

Best regards, Gyula

Topics
Front-End Web & MobileBusiness Applications
Tags
Amazon Simple Email Service
Language
English
asked 4 years ago535 views
1 Answer
-1

If you setup a notification in the SES control panel, the system will respond to that with enough info for you to identify the original email.

answered 4 years ago

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