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无法创建ALB,提示账号没有权限

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The newly registered account has no problem creating EC2, but when creating ALB, the status prompts an error message: This AWS account currently does not support creating load balancers. For more information, please contact AWS Support.

I have checked the service quotas, everything is normal except for LCU, which is 0. I have no idea if this value is normal.

I have submitted a support case, but no one has replied for several days.

asked 14 days ago13 views
1 Answer
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This error is common for new AWS accounts and occurs for several specific reasons:

  1. Account Activation Process: Even though your account appears activated and can create EC2 instances, some AWS services like load balancers may take up to 24-48 hours after activation to become fully available.

  2. Billing History Requirement: AWS may require a billing history before automatically approving load balancer creation. This is a security measure to prevent service abuse. Even if you have credits available, you might need to establish some billing activity first.

  3. API Throttling: AWS sometimes temporarily restricts the ability to create certain resources like load balancers for new accounts.

  4. LCU Value of 0: The Load Balancer Capacity Units (LCU) showing as 0 is likely related to this restriction and not a normal state. Once your account is approved for load balancer creation, this should change.

Here are some steps you can try to resolve this issue:

  1. Wait 24-48 Hours: Sometimes these issues resolve themselves after a waiting period for new accounts.

  2. Try Different Regions: Attempt to create the load balancer in different AWS regions to see if the issue is region-specific.

  3. Use Other Services: Continue using other AWS services that are working correctly (like EC2) to establish billing activity on your account, which might help with automatic approval for load balancer creation.

  4. Follow Up on Support Case: Unfortunately, response times for Basic Support can be longer than expected, especially for account-specific issues. If this is time-sensitive, you might consider temporarily upgrading your support plan to get faster assistance.

This appears to be a known issue that often requires manual intervention from AWS Support to resolve. Many users have reported similar experiences with new accounts.
Sources
Error: This AWS account currently does not support creating load balancers. For more information, please contact AWS Support. | AWS re:Post
i am getting error creating load balancer | AWS re:Post
Cannot create Application Load Balancer — "This AWS account currently does not support creating load balancers" (new account, verified, credits active) | AWS re:Post
im not able to create a load balancer in my aws console account | AWS re:Post

answered 14 days ago

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