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This error is common for new AWS accounts and occurs for several specific reasons:
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Account Activation Process: Even though your account appears activated and can create EC2 instances, some AWS services like load balancers may take up to 24-48 hours after activation to become fully available.
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Billing History Requirement: AWS may require a billing history before automatically approving load balancer creation. This is a security measure to prevent service abuse. Even if you have credits available, you might need to establish some billing activity first.
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API Throttling: AWS sometimes temporarily restricts the ability to create certain resources like load balancers for new accounts.
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LCU Value of 0: The Load Balancer Capacity Units (LCU) showing as 0 is likely related to this restriction and not a normal state. Once your account is approved for load balancer creation, this should change.
Here are some steps you can try to resolve this issue:
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Wait 24-48 Hours: Sometimes these issues resolve themselves after a waiting period for new accounts.
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Try Different Regions: Attempt to create the load balancer in different AWS regions to see if the issue is region-specific.
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Use Other Services: Continue using other AWS services that are working correctly (like EC2) to establish billing activity on your account, which might help with automatic approval for load balancer creation.
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Follow Up on Support Case: Unfortunately, response times for Basic Support can be longer than expected, especially for account-specific issues. If this is time-sensitive, you might consider temporarily upgrading your support plan to get faster assistance.
This appears to be a known issue that often requires manual intervention from AWS Support to resolve. Many users have reported similar experiences with new accounts.
Sources
Error: This AWS account currently does not support creating load balancers. For more information, please contact AWS Support. | AWS re:Post
i am getting error creating load balancer | AWS re:Post
Cannot create Application Load Balancer — "This AWS account currently does not support creating load balancers" (new account, verified, credits active) | AWS re:Post
im not able to create a load balancer in my aws console account | AWS re:Post
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