"(ModelErrorException) when calling the Converse operation: The system encountered an unexpected error during processing. Try your request again.“

Hello,

I understand that you faced "(ModelErrorException) when calling the Converse operation: The system encountered an unexpected error during processing. Try your request again.“ error intermittently and it was resolved automatically after few retry attempts.

I would like to mention that, this error usually occurs when the request failed due to an error while processing the model.[1]

We might need to check additional details in order to troubleshoot the issue and conduct a specific investigation into your concern, providing recommendations for the next steps. So, I request you to please reach out to AWS Support [3] (Bedrock) along with your issue by providing following details.

1. Region where you are using Bedrock
2. Timeframe details when you experienced this issue.

We would be happy to assist you further by providing insights.

References: [1]https://docs.aws.amazon.com/bedrock/latest/APIReference/API_runtime_InvokeModel.html#API_runtime_InvokeModel_Errors

[2]https://botocore.amazonaws.com/v1/documentation/api/latest/reference/services/bedrock-runtime/client/exceptions/ModelErrorException.html

[3] Creating support cases and case management - https://docs.aws.amazon.com/awssupport/latest/user/case-management.html#creating-a-support-case