Q in VSCode keeps crashing

0

This past week, Q has all of a sudden kept erroring out when using the chat in VSCode. I keep getting the same error, and I've tried re authenticating, signing in/out, restarting VSCode, restarting my computer... nothing seems to help.

The error: "An error occurred while processing your request. This error is reported to the team automatically. We will attempt to fix it as soon as possible.

Details: Illegal argument: character must be non-negative"

Sarah
asked 13 days ago150 views
1 Answer
2

Here are some steps to troubleshoot and possibly resolve the issue:

  1. Update VSCode and Extensions: Ensure that VSCode and all installed extensions, especially Q if it is an extension, are up-to-date. Sometimes, bugs are fixed in newer versions of the software.
  2. Check for Extension Conflicts: Sometimes, extensions can interfere with each other. Try disabling other extensions temporarily to see if the problem persists when Q is the only active extension. This can help identify if there is a conflict.
  3. Inspect the Developer Tools: Open the Command Palette in VSCode (using Ctrl+Shift+P or Cmd+Shift+P on macOS). Type Toggle Developer Tools and select it. Go to the Console tab to see if there are any errors that provide more insight into what might be causing the issue.
  4. Reinstall Q Extension: Sometimes, a clean reinstall of an extension can fix underlying issues. Uninstall the extension, restart VSCode, and then reinstall the extension. Check Your Code or Input: The specific error mentioning "Illegal argument: character must be non-negative" might be related to some part of the input you are sending through Q. Review the code or commands you are executing to see if there might be an issue with how characters are being processed.
  5. Review VSCode Settings: Sometimes, specific settings or configurations in VSCode can cause issues. Check your settings (accessible via File > Preferences > Settings in Windows/Linux, or Code > Preferences > Settings on macOS) for anything that might relate to character encoding or similar settings that could impact text handling.
  6. Contact Support: If none of the above steps resolve the issue, consider reaching out to the support for the Q extension or the VSCode community. Providing them with details such as the error message, what you’ve tried, and when the issue occurs could help in diagnosing the problem.
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EXPERT
answered 13 days ago
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EXPERT
Artem
reviewed 12 days ago

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