CloudFront distributions stoped working after receiving AWS security email

Question

I received emails re: [Action Required] Irregular Activity Detected for Your AWS Access Key for [AWS Account: 123456789] on the 7th May and all our CloudFront distributions consequently stopped working. I have responded the support case and completed the required steps (changing pw, deleting keys at risk etc.), but the CF distributions are still suspended.

I tried to create a new distribution to work aournd it, but got told we already hit quote limit (with only 3 distributions in the account..).

Any idea? Thank you!

I tried to create a new distribution to work aournd it, but got told we already hit quote limit (with only 3 distributions in the account..).

Any idea? Thank you!

AWS Support - Rick · Answer

Hello,

I'm sorry to hear you're experiencing issues after following the required steps from our Support team. I highly recommend sharing this update with our team, as they have the necessary tools and visibility into your account to offer guidance and help resolve the issue: https://go.aws/support-center.

While you await a response, it may be helpful to review our CloudFront [Troubleshooting Guide](https://docs.aws.amazon.com/AmazonCloudFront/latest/DeveloperGuide/troubleshooting-distributions.html).

\- Rick N.

Riku_Kobayashi · Answer

Hello.

Please continue to contact AWS Support as stated in the answer at the following URL.  
I think the only thing you can do from your side is to ask AWS Support to lift the CloudFront usage restrictions.  
https://repost.aws/questions/QU7zHtYe12RZ2uSN9jzRTUKA/action-required-irregular-activity-in-your-aws-account-i-m-unable-to-do-anything#ANNAU0TDd4TqidDOb1YDP5gw

CloudFront distributions stoped working after receiving AWS security email

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