Why does Workdocs Drive client for Apple Silicon fail to sync from within Finder and why does the menu list not offer a "settings" sprocket as stated in the help docs?

Question

Trying to use Workdocs Drive client on an M1 Macbook Pro and the client does not load properly, when selecting the menu "open WorkDocs in Browser" does not work and there is no way to change your account setting to change to another site or confirm which site/account I'm logged into.

The client seems to be lacking completeness. 
The Drive does not load in Finder. Receive a spinning wheel as if it's loading which never stops.

Appreciate any guidance. Would love for this to work for me.

*** UPDATE *** I now know why this is happening - WorkDocs Drive does not support OSX v14.x. Mac OS level 13 and lower are supported.

Answer

I've been running WorkDocs under macOS Sonoma for a few months on my MacBook Pro M2.

I found that with Apple's latest 14.4 release, WorkDocs failed and stopped connecting / updating. Since WorkDocs is a staple in my daily work routine, I wiped my entire hard drive and reinstalled Sonoma 14.4 and then WorkDocs. Still didn't work. I wiped the HD again, rolled back to Sonoma 14.3.1, and then installed WorkDocs. Works again like a champ. So I can confirm that I am able to run WorkDocs on MacOS 14, albeit not 14.4.

Answer

Any update from the WorkDocs team on when we can expect Sonoma 14.4+ support?

Why does Workdocs Drive client for Apple Silicon fail to sync from within Finder and why does the menu list not offer a "settings" sprocket as stated in the help docs?

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