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Opened a ticket for limit increase 5 days ago -- Unassigned

0

I understand for the small guys we don't get the same treatment, but can someone please help out?

It says no longer than 48 hours I will receive a response, but it's been 5 days.

Created: Tue Oct 10 2023 11:50:02 GMT-0700 (Pacific Daylight Time)

Service: Service Limit Increase, Pinpoint SMS

Case ID 14032509331

Tags
Service Quotas
Language
English

asked 3 years ago547 views

1 Answer
0

Hello.

If you have applied for a service quota and have not received a response that the upper limit has been relaxed, I think it would be a good idea to contact AWS Support and check the status under "Account and billing".
https://docs.aws.amazon.com/awssupport/latest/user/case-management.html

EXPERT

answered 3 years ago

  • james
    3 years ago

    Are you saying to create a new support ticket under Account and billing?

  • Riku_Kobayashi EXPERT
    3 years ago

    Yes, it is. At that time, if you enter the case ID that you used when applying for service quota, AWS Support will be able to confirm it.

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