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How to stop instance stuck in stopping

0

The instance is X-XXXXXXXXXXXXXXXXXX It was unresponsive, did not ping, etc. Attempted to stop and stuck in stopping. Tried force stop and it is still stuck in stopping.

*Edit: Removed instance ID - Elle G.

Topics
Compute
Tags
Amazon EC2
Language
English
tom2460
asked 2 years ago272 views
1 Answer
0
Accepted Answer

Hello,

I found this doc with further guidance on force stopping your EC2 instance: https://docs.aws.amazon.com/AWSEC2/latest/UserGuide/TroubleshootingInstancesStopping.html.

Additionally, this article on resolving a stuck EC2 instance might be what you're looking for: https://aws.amazon.com/premiumsupport/knowledge-center/ec2-instance-stuck-stopping-state/.

If this isn't useful, I recommend opening a case within your Support center for other helpful resources: http://go.aws/support-center.

  • Elle G.
AWS
EXPERT
AWS Support - Elle
answered 2 years ago
  • tom2460
    2 years ago

    Thanks, I also discovered that from browsing similar questions. I had completed the steps to start a replacement instance when the stuck instance finally stopped, so I was able to then just restart it. The file system had the signature of having the "plug pulled" so I'm assuming there was some underlying hardware problem that was corrected or things finally timed out and gave me new hardware for the restart.

    But I also wondered that since I posted the instance ID, someone with the ability saw there was a problem and did something to allow the instance to stop. Is this possible?

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