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AWS Health warning mail receive

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I often get warning mail from AWS about VPN Tunnel or RDS CA period, and it only comes to Root users in my account. I'd like to receive mail from AWS in another email. What should I do?

asked 2 years ago704 views

2 Answers
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To receive AWS Health notifications on an email address other than your root user's, you can use AWS User Notifications. This service allows you to centrally configure and view notifications for AWS Health events in a consistent format.

Here's what you can do:

  1. Set up AWS User Notifications to automate alerting for events in the regions where your workloads run.

  2. Configure email as your delivery channel for these notifications. Here's how:

    • Select "Email" as your delivery channel.
    • Enter a valid email address for the recipient.
    • Provide a name associated with the email address. It's recommended to use a distribution list to ensure notifications are received by a team rather than an individual.
  3. After creating the notification configuration, you'll receive a verification email at the address you provided. Make sure to click on "Verify email" to confirm the email address.

This approach will allow you to receive important AWS Health notifications, such as VPN tunnel status or RDS certificate expiration warnings, on an email address of your choice, rather than just the root user's email.

It's worth noting that these notification emails will come from an @aws.com domain, so you don't need to worry about configuring additional email authentication methods like SPF or DKIM for these specific notifications.

By setting up User Notifications, you can ensure that your operations team receives swift notifications about important events, helping you to minimize potential issues and make timely decisions to mitigate any impacts.
Sources
Monitoring the health of your workloads with User Notifications | AWS re:Post

answered 2 years ago

EXPERT

reviewed 2 years ago

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You can configure this in AWS User Notifications and limit it to just the VPN events you want and set the recipient to a different team than your root email contact.

Check these two articles for how to set up and test configurations for Health notifications in UNO. This one shows how to build a filter for a specific type of event or service in the sandbox. https://repost.aws/articles/ARa5QkT5yNST62rNi7KeO61A/how-to-create-and-test-aws-health-event-advanced-filters-for-aws-user-notifications

In this one, I gave an example of advanced filtering for specific VPN events as well https://repost.aws/articles/AR2SoA5sd4SMa6_7HqbYOK3Q/developing-a-high-specificity-aws-health-event-strategy-with-aws-user-notifications

AWS
EXPERT

answered 2 years ago

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