Obtaining the email address associated with an account based on the payment card number and transaction number

Question

Some time ago, my colleague created a trial account on AWS and, with my agreement, used my payment card number for billing. Currently, I have no contact with him and do not know the email address associated with the account. The trial period has ended, and my account is being regularly charged for AWS usage. Since I don't know the email address used to create the account, I cannot deactivate it, which is my main concern. Is it possible to obtain the email address linked to the account based on the payment card number and the transaction details?

Behrens, Isaac · Answer

I would suggest you contact your bank to have the payment card revoked or contact your collegue to access the account.

Hope this helps.

AWS Support - Dino · Answer

Hi Piotr,

Sorry for the issue I hear you're experiencing! However, I'd suggest reaching out to our Support team for assistance.

They may have the tools to research this for you, and the ability to help: go.aws/support-center

\-Dino C.

Obtaining the email address associated with an account based on the payment card number and transaction number

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