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Hi,
As per the API Guide, use the 'Attributes' to pass in phone number: https://docs.aws.amazon.com/connect/latest/APIReference/API_StartTaskContact.html#API_StartTaskContact_RequestSyntax
"Attributes": { "TripAdvisorScore" : "5 out of 5" , "PhoneNumber": "+44112233445566" },
Thx Dan
As per the documentation the only valid values for Type are **URL **and **ATTACHMENT **(https://docs.aws.amazon.com/connect/latest/APIReference/API_Reference.html). And attachment doesn't appear to be useful for anything currently.
The simplest way to achieve this would be to use the Streams API and create a custom CCP that displays the click to call link along side the CCP. You'd then use Dan's comment about attaching the PhoneNumber as an attribute for the number to use in the click to call.
I've thought of some other options, such as calling the StartOutboundVoiceContact API via the url, but they get pretty ugly pretty quickly.
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