Why does Skill Builder no longer detects subscription

Question

I got AWS Skillbuilder subscription on on 06/15. I was able to access the subscriber only content for a couple of days, but as of today 06/17 The content is listed on my Learner Dashboard, selecting it takes me to the individual lessons, but 'START HERE' (in this case a practice exam)  brings me back to the Learner Dashboard. 
Bellow 'My Courses' is a "SUBSCRIBE NOW" Banner.

Skills builder is in my account billing, I never tried to cancel the subscription but It stopped picking it up.

My Activities show historically correct information. ( Total time, active courses )

Riku_Kobayashi · Accepted Answer

Hello.

I think it would be best to first contact AWS about the problem using the URL below.  
https://support.aws.amazon.com/#/contacts/aws-training

Also, There is a possibility that you are accessing AWS Skillbuilder with the wrong user, so please make sure that you are accessing with the correct user.

Why does Skill Builder no longer detects subscription

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