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Why can we only upload word documents for Amazon Q for Connect?

0

For some reason only word documents are accepted for the knowledge base, this sounds pretty limiting and confusing.

Could you please help?

Regards,

Topics
Machine Learning & AIApplication IntegrationBusiness Applications
Tags
Amazon ConnectAmazon Q
Language
English
Zventus
asked 10 months ago255 views
1 Answer
3
Accepted Answer

Amazon Q in Connect supports the ingestion of HTML, Word, PDF, and text files up to 1 MB. Please refer https://docs.aws.amazon.com/connect/latest/adminguide/enable-q.html#q-content-types

AWS
Vikas P
answered 10 months ago
profile pictureAWS
EXPERT
iBehr
reviewed 10 months ago
  • Zventus
    10 months ago

    Thanks a lot! The issue was around the size of the file, I was uploading several files but only the word documents where somehow being accepted. It turned out to be the file size :). Is there any road map to increase this file size? Or to connect it to an Amazon Q Business in the future?

  • Vikas P
    10 months ago

    Please reach out to your AWS Account team for road map item discussion.

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