[BUG REPORT] AWS Payments page redirecting into loops to sign in

I understand your frustration with the login loop you're experiencing with your suspended AWS account. This is a known issue that some customers face when trying to access their suspended accounts to make payments.

When an AWS account is suspended due to non-payment, you should be able to access the payments page to clear outstanding balances, but sometimes users get caught in a redirect loop like the one you're describing.

Here are the steps you should take to resolve this issue:

1. Contact AWS Support directly through the "Contact Us" link provided in the suspension message. Since this appears to be a technical issue preventing you from accessing the payments page, you'll need manual intervention from AWS Support.

2. When contacting support, clearly explain:

• The redirect loop you're experiencing
• That you're trying to make a payment to reactivate your account
• Include your account number and any relevant details

3. If you have access to another AWS account, you can also try to create a support case through that account.

4. While waiting for a response, you might try:

• Using a different web browser
• Clearing your browser cache and cookies
• Using incognito/private browsing mode

Unfortunately, this type of account reactivation often requires manual intervention from the AWS Support team, which can take some time (typically up to 24 hours or more). Even after making a payment, account reactivation isn't always automatic and may require verification from AWS.

The support team should be able to either help you access the payments page or provide an alternative method to clear your outstanding balance and reactivate your account.
Sources
Billing and Account blocking | AWS re:Post
Account suspended | AWS re:Post
Logging into AWS problem | AWS re:Post

Solved:

1. Using a different web browser
2. Clearing your browser cache and cookies
3. Using incognito/private browsing mode