SMS messaging is coming through as UNVERIFIED even though sender id is all set up and applied. Im in ap-southeast-2

Question

I have an application that is written in c# and is using aws sns to send the message. I am out of sandbox. The message comes through fine, however, it comes through as UNVERIFIED. I have also hired an extra tech to check everything I have done, and we are not seeing any issues at our end. Is there a way to check that the sender id has been properly registered? Is there something else we could be missing?
![Unverified screenshot](/media/postImages/original/IM5GC3KMmRTieMhBHlqxh0_w)

Jordan Sandri · Answer

Hello!

I'm not an expert on this service, but I found this documentation that might help you troubleshoot the issue:
- https://repost.aws/knowledge-center/sns-sms-sender-id-troubleshooting

I hope this points you in the right direction! Let me know if you find something helpful 😊

SMS messaging is coming through as UNVERIFIED even though sender id is all set up and applied. Im in ap-southeast-2

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