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AWS Connect - Contact Attribute

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I am having trouble with Set Contact Attribute in an Otbound Whisper. I want to be able to search for external transfer destinations. What available contact attribute would allow the phone number to be stored as a custom contact attribute.

Thank you for any guidance given

Topics
Machine Learning & AIApplication IntegrationBusiness Applications
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Amazon Connect
Language
English
rePost-User-2104573
asked 3 years ago374 views
1 Answer
0

I'm not sure I understand your question. Do you want the whisper to be the number the agent is calling via the CCP?

david

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dmacias
answered 3 years ago

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