Assumption : You are the admin user or administrator of your organization has assigned you the IAM policies which has the permission to stop EC2 instance.
- To force stop the instance using the console
Open the Amazon EC2 console at https://console.aws.amazon.com/ec2/.
In the navigation pane, choose Instances and select the stuck instance.
Choose Instance state, Force stop instance, Stop.
Note that Force stop instance is only available in the console if your instance is in the stopping state. If your instance is in another state (except shutting-down and terminated) you can use the AWS CLI to force stop your instance.
- To force stop the instance using the AWS CLI aws ec2 stop-instances --instance-ids <replace id without angle braces> --force
If, after 10 minutes, the instance has not stopped, post a request for help on AWS re:Post. To help expedite a resolution, include the instance ID, and describe the steps that you've already taken. Alternatively, if you have a support plan, create a technical support case in the Support Center.
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