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Route 53 domain transfer out - auth code is not valid

0

Hi,

I'm trying to transfer a domain from Route 53. I'm able to get the auth code and there's no transfer protection.

The answer from the new provider is: Unfortunately the domain ---.de could not be transferred because the AUTH code you entered was rejected by the registry as incorrect. Furthermore the new provider points out, that the auth code is not stored at the german registrant DENIC.

It seems I'm out of options, so maybe someone is able to assist.

Best, T

Topics
Networking & Content Delivery
Tags
Amazon Route 53
Language
English

asked 2 years ago690 views

2 Answers
0

Hello,

  • Double-check copied auth code (no typos, spaces).
  • Confirm transfer email from Route 53 (if applicable).
  • Contact Route 53 support for code validity or regeneration.

Here Providing step by step process to resolve your issue refer Below Document:

https://repost.aws/knowledge-center/route-53-fix-domain-transfer-failure

EXPERT

answered 2 years ago

  • Tobi
    2 years ago

    Thanks for the answer. I've double-checked everything. Unfortunately I'm not able to contact support, since I haven't purchased a support plan.

    Since the transfers worked for other domains, there must be a technical issue on AWS side, which is annoying. Is there any other way to file an issue? It is not justifiable to have to buy support if it is a bug.

  • NARRAVULA MUNI SAI TEJA EXPERT
    2 years ago

    ok,

    If you want to check, any maintenance from AWS Go through Click on Bell symbol in AWS Console dashboard.

    => There is an option see all health Events, it will show all present information regarding maintenance and operation issues based on region and Availability zone.

    => Try to post AWS Forums: Post your issue on the AWS Developer Forums.

-1
Accepted Answer

So, the solution was to create a case under "Account and billing". This was possible without a support plan. They re-created the auth code and now it works.

answered 2 years ago

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