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When you register a domain with Route 53, AWS automatically creates a hosted zone for the domain, assign four name servers to the hosted zone. If for some reason you created the zone yourself you will need to update the Glue records in the registered domain to match the NS servers in your public Zone. Instructions can be followed here
https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-name-servers-glue-records.html https://docs.aws.amazon.com/Route53/latest/DeveloperGuide/domain-name-servers-glue-records.html#domain-name-servers-glue-records-adding-changing
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AWS did not create a hosted zone for me when I registered the domain name, I don't know why. I just tried to create a brand new hosted zone, and I updated the name servers under my registered domain name. The record is working now, I can search the record name using brower to get to the IP address. But when I dig/nslookup the record I set in cloudshell, it is still showing SERVFAIL. Why is that?
It may be up stream DNS Severs have cached the SERVFAIL.. Try again later and from other locations Try from your local machine