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Amazon Bedrock ValidationException: Operation not allowed on AWS account

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Hello,

I am trying to use Amazon Bedrock in region us-east-1, but every time I try to run a model in the Playground I receive the error:

ValidationException: Operation not allowed

My configuration:

  • Region: us-east-1
  • IAM user has AmazonBedrockFullAccess
  • AWSMarketplace permissions added
  • Marketplace access enabled
  • Account created about 1 month ago
  • EC2 instance launched successfully
  • Other AWS services work normally

However Bedrock model invocation still fails with this error.

My account verification case is still pending with AWS support (It’s been almost one month and no response!)

Could someone from AWS or the community help identify why Bedrock is blocked for my account and how I can enable model invocation?

Thank you.

1 Answer
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Amazon Bedrock generates the error ValidationException: Operation not allowed when an AWS account has not yet been fully enabled for Bedrock model invocation. While IAM permissions such as AmazonBedrockFullAccess may be correctly assigned, Bedrock requires account-level activation and explicit model access approval. Because your support case remains pending, this error indicates that your account has not yet been authorized to invoke Bedrock models.

https://docs.aws.amazon.com/bedrock/latest/userguide/troubleshooting-api-error-codes.html

https://repost.aws/questions/QU7GzcJIIDTU2jqnWZ9tWFoA/bedrock-error-validationexception-operation-not-allowed

EXPERT
answered 2 months ago

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