To help understand your problem and offer more specific, can you share the following?
- Are you running the latest Amazon WorkSpaces client? You can download the latest client from https://clients.amazonworkspaces.com
- Doe this issue impact one user or multiple?
- Does this issue happen on a custom Windows Image/Bundle you created? Does it happen on a standard image/bundle?
- Can you check if Sticky Key is enabled on the OS?
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