RDP Internal Error

0

I am unable to connect with my RDP. Whenever i click to connect it shows an error "an Internal error has occurred"

there is nothing else. what is the solution ???

asked 2 years ago307 views
2 Answers
1

Hi , there can be multiple reason, if CloudWatch alarms configured, check if any alarms of cpu/memory or disk, also as per link suggested Indranil, please check telnet is working and also check system log and instance screenshots of your instance status from Monitoring & troubleshooting under Action drop down.

Lastly , if you still has no clue, troubleshoot with serial console. https://docs.aws.amazon.com/AWSEC2/latest/WindowsGuide/ec2-serial-console.html

sourav
answered 2 years ago
0

Can you please take a look at this troubleshooting guide to see if it helps - https://aws.amazon.com/premiumsupport/knowledge-center/troubleshoot-remote-desktop-connection-ec2-windows/

profile pictureAWS
EXPERT
answered 2 years ago

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