Has anyone ever recovered a randomly-assigned non-Elastic IP address?

Question

I had a terrible thing happen this evening. One of my EC2 instances that had a randomly-assigned non-Elastic IP address was retired due to a hardware issue, and therefore I lost access to that IP address. Unfortunately that IP was a critical IP to my organization. I run an email platform and that IP was used in our customers' email campaigns to track link clicks. I should have never architected it this way -- my mistake -- but I'm now pleading with AWS support to give me that IP back. Wondering if anyone has ever been in a similar situation and gotten this resolved.

Answer

Hello. I regret to hear that you lost the IP address that was critical to your email platform. When a public IP address is no longer associated with an instance, that address is returned to the public IP pool. You cannot recover the same public IP address for your stopped instance.

Please refer to the following article for more information: https://repost.aws/knowledge-center/ec2-recover-ip-address.

Has anyone ever recovered a randomly-assigned non-Elastic IP address?

Relevant content