How I can increase the Integration association limit for the Amazon Connect instance?

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I have enabled Connect Wisdom in my AWS Connect Instance. The Connect Wisdom is enabled, now I am trying to ingest data that will be displayed in Wisdom when an agent will search there. I am following an AWS tutorial to achieve my intention. You can see the tutorial https://aws.amazon.com/blogs/contact-center/ingesting-content-to-power-real-time-recommendations-and-search-with-amazon-connect-wisdom/#:~:text=Use%20the%20AWS%20CLI%20to,the%20content%20you%20just%20uploaded

Problem

Everything was going smooth but when I run the following AWS CLI command, it throws an error.

Command

aws connect create-integration-association --instance-id 84ec56489-554a-422f-babf-3288d7c8fd04 --integration-type WISDOM_ASSISTANT --integration-arn arn:aws:wisdom:us-east-1:747998786930:assistant/42d03bed-25d2-ee85-a3236-00031ef345345

Error

An error occurred (InvalidRequestException) when calling the CreateIntegrationAssociation operation: Reached Integration association limit for the Amazon Connect instance.

Can someone please guide me? I don't know, how to solve or increase the Integration association limit for the Amazon Connect instance.

3 Answers
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Hello

I can see there is Quota Limit from the Docs Can you try request AWS support for the limit increase and Check

https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html

APIDefault TPS throttling limits
CreateIntegrationAssociation, DeleteIntegrationAssociation, ListIntegrationAssociation2
GK
answered 2 years ago
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Did you get this figured out? I'm having the same issue.

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dmacias
answered a year ago
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There are a number of service quotas for different integrations that you can see here: https://docs.aws.amazon.com/connect/latest/adminguide/amazon-connect-service-limits.html Some of these can be adjusted. Some cannot.

You can only have one domain associated with an Amazon Connect instance https://docs.aws.amazon.com/connect/latest/adminguide/enable-wisdom.html

Run https://docs.aws.amazon.com/connect/latest/APIReference/API_ListIntegrationAssociations.html to see your current integration associations and remove any you don't need.

AWS
Gillian
answered a year ago

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