"You are currently not allowed to send this e-mail. Please try again later." Amazon Workmail Business Account


A user is unable to send or receive emails on their account.

Other users are able to send and receive from their accounts.

Reset the user's password.

I tried "Disabling" and "Enabling" the user with no success.

Nothing in AWS Health Console.

Where do I look now?

asked 9 months ago220 views
1 Answer


The error means that your account is limited, this can have various causes. There should be a notification in your PERSONAL health dashboard with instructions what to do to unblock your account.

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answered 9 months ago

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