Trying to Create a Free Tier EC2 Instance, but I Keep Getting the Error: 'This account is currently blocked and not recognized as a valid account.'

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I'm trying to create a Free Tier EC2 instance, but I keep getting this error:

'This account is currently blocked and not recognized as a valid account.'

I tried assigning an AWS MFA device and also attempted launching an instance in regions US East (N. Virginia), US East (Ohio), and US West (Oregon).

However, the same error occurred.

What actions should I take?

asked a month ago27 views
1 Answer
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If you're encountering the error "This account is currently blocked and not recognized as a valid account" when trying to create a Free Tier EC2 instance, this indicates that there's an issue with your AWS account status. This situation can occur for several reasons, including:

  1. Account inactivity: If you haven't used your account for a long time, it may have been suspended.

  2. Billing issues: There might be outstanding payments or problems with your payment method.

  3. Security concerns: AWS may have detected suspicious activity or potential violations of their terms of service.

  4. Incomplete account verification: AWS might need additional information to verify your identity or business details.

To resolve this issue, you should take the following steps:

  1. Contact AWS Support: You'll need to open a support case with AWS under the "Account and billing" category. This type of inquiry is typically free of charge.

  2. Provide detailed information: When creating the support case, explain your situation clearly, including the error message you're receiving and any relevant account details.

  3. Verify your account information: Ensure that all your account details, including contact and billing information, are up-to-date and accurate.

  4. Check for any outstanding payments: Make sure there are no unpaid invoices or issues with your payment method.

  5. Review security settings: Consider enabling additional security measures like multi-factor authentication (MFA) if you haven't already.

  6. Follow AWS Support guidance: Once you've opened a case, AWS Support will provide specific instructions to help resolve the account blockage. Follow their guidance carefully.

Remember, only AWS Support can lift this kind of account restriction, so contacting them is crucial for resolving the issue and regaining the ability to create EC2 instances.

Sources
I can't launch an ec2 instance. Why is that happening? | AWS re:Post
AWS, EC2 Instance launch failed | AWS re:Post
ec2 instance wont launch | AWS re:Post

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answered a month ago
  • None of the suggested methods seem to apply to my situation. It seems likely that my account is inactive—would Customer Support be able to check the status of my account?

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