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unlock Elastic IP address from my account

0

Hello, Could you please unlock the EIP 54.77.254.244 from my account?

"The address with allocation id eipalloc-XXXX cannot be released because it is locked to your account. Please contact AWS Support to unlock it"

The error has been occurring as a root or any iam account. I've already contacted support but they redirected me to forum.

Thank you!

Topics
Compute
Tags
Amazon EC2
Language
English
AWS-User-4565300
asked 2 years ago721 views
2 Answers
0

I have been in the same situation (almost). I did this workaround: create a new EC2 free tier, attach the IP, stop the instance, detach the IP, release it, and then delete the EC2. In my case, always work in that way

AWS-User-8785608
answered 2 years ago
  • AWS-User-4565300
    2 years ago

    It didn't helped.

  • rePost-User-9338007
    2 years ago

    It does not work. My Elastic ip is for VPC. Any way to contact support to fix their own bug? BTW, I only have basic support plan.

0

I was in the same issue having requested a reverse DNS record before you could set them with the API. We also have a basic support plan so I couldn't open a regular support case to have the address unlocked.

I requested to have the address unlocked at https://support.console.aws.amazon.com/support/contacts#/rdns-limits and they did it within 12 hours.

rePost-User-1082690
answered a year ago

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