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Can send but not receive email from AWS workmail.

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Hi,

I can send mail fine from workmail but I am unable to receive anything. When I try sending email to the account I created under my domain admin@hallbrawl.com I recieve a response from mailer-daemon: "This message could not be delivered due to a recipient error. Please try again later.". All the records the domain verification in work mail are added to route 53 and verified. I purchased the domain through route 53.

asked 2 years ago311 views
2 Answers
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Hi,

I'm sorry to hear you're having problems receiving mail. I took a look at your account and everything seems to be in order. I do see that the Inbound rule that is configured in SES has been altered to just your email address instead of your domain. This means that just your user can receive mail and that your awsapps.com domain will not work.

I recommend that you add your domain again in the WorkMail console (no need to delete it first) to set the inbound rule to the correct details.

Kind regards,
Robin

MODERATOR
answered 2 years ago
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I readded the domain, and removed the ses rule to just the one email address and it can receive email now, thank you!

answered 2 years ago

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