Mfa cannot pass because lost phone

Hello.

If it is a root user's MFA device, it can be recovered by following the steps in the document below.
https://repost.aws/knowledge-center/reset-root-user-mfa-device
https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_lost-or-broken.html#root-mfa-lost-or-broken

If you are an IAM user, please follow the steps in the document below.
https://docs.aws.amazon.com/IAM/latest/UserGuide/id_credentials_mfa_lost-or-broken.html#iam-user-mfa-lost-or-broken

If you are having trouble recovering your MFA device, please contact AWS using the URL below.
https://support.aws.amazon.com/#/contacts/aws-mfa-support