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DB instance in AWS LightSail shows "unknown"

1

My DB instance in AWS LightSail has gone into "unknown" state out of the blue. If I try choose the DB and click on manage, it says there is some issue with LightSail & you amazon is fixing it. But it has been showing the same thing for the last 4-5 hours. I cant even delete the instance.

Topics
Compute
Tags
Amazon Lightsail
Language
English
Gkg
asked 2 years ago438 views
1 Answer
0

Hello @Gkg,

Thanks for using Lightsail.

Please reach out to customer support and ask them to pass your case to the Lightsail team, we'll help you unblock the database instance.

Regards

AWS
Rafael-AT-AWS
answered 2 years ago
  • Gkg
    2 years ago

    Hi, I did but they are asking me to create a snapshot. It is not possible for me create because when I click manage, it gives me an error. I am not able to do anything since the state is "unknown"

    Thanks

  • rePost-User-9397802
    2 years ago

    I am facing the same problem here. I Can not reach the DB can not Delete it or reboot. I raised a support case by No: 10603232891 still pending. Can you please Unblock the DB Instance. Thanks

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