AWS Texract using AnalyzeExpense captures only one table and miss items in Summary fields

0

Hi,

This is to inform that AWS Texract using AnalyzeExpense captures only one table and miss items in Summary fields when we scan a receipt.

The following attach sample receipt contains 2 tables with different line items with qty and amount.

However, after scanning the result display only the first table(please refer to pic) http://drnko.rs-technology.co.in/aws/Capture.PNG

http://drnko.rs-technology.co.in/aws/Capture1.PNG

Please resolve this ASAP, since this is causing to us ACCURACY problem and we could not proceed further with our business solution.

Regards,

Zahid

Zakhid
asked 2 years ago314 views
3 Answers
0

Thank you for using Amazon Textract. I am sorry to hear to that you are seeing issues with our service. It would be helpful if you could provide us with original input file for which you're seeing issues, AWS account ID, and region you are operating in. You could contact AWS support to share the details. This will help us in identifying the issue.

AWS
answered 2 years ago
0

Hi,

Thanks for the quick reply.

As per the request following are the details: AWS account ID: 501378533059 Region: ap-south-1

Original file: Please follow the link below: http://drnko.rs-technology.co.in/aws/receipt16.jpg

However, after scanning the result display only the first table(please refer to pic) http://drnko.rs-technology.co.in/aws/Capture.PNG

http://drnko.rs-technology.co.in/aws/Capture1.PNG

I hoe the above information is sufficient to resolve the AWS Textract AnalyzeExpense issue.

Regards,

Zahid

Zakhid
answered 2 years ago
0

Thank you for providing customer feedback and the sample document(s). Unfortunately current analyze expense model can't reslove your issue. We are forwarding your feedback to the right team to evaluate and make improvements. And you may use Analyze Document to extract tables instead of Analyze Expense.

AWS
answered 2 years ago

You are not logged in. Log in to post an answer.

A good answer clearly answers the question and provides constructive feedback and encourages professional growth in the question asker.

Guidelines for Answering Questions