Where to report AWS CloudWatch parsing issue?
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I have issue to connecting Amazon RDS in AWS Glue Data Catalog's connection. Originally I asked at Stack Overflow (I have figured out the issue and posted the answer there)
However, during our research, the log from AWS does not really help as it seems having issue parsing the error:
I am wondering where I can report this parsing issue. I think it can help users locate the real issue quickly, thanks! 😃
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asked 9 months ago207 views
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Hello.
Someone else had the same problem as you.
It may be related to the version of PostgreSQL you are using.
https://repost.aws/questions/QUpkrhcfkYQtS2adbjpQ7quQ/cannot-connect-from-glue-to-rds-postgres
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Thanks @Riku_Kobayashi ! We are aware of that post and still experimenting. This post is mainly for "improvement feature request" to improve the parsing error log issue. If possible, please let us know in the answer if there is better place for "improvement feature request". Thanks! 😃
If you open a case in the "Technical" section of AWS Support, they may be able to confirm this for you. Please note that you must be on a paid support plan to open a case with AWS Support "Technical". https://docs.aws.amazon.com/awssupport/latest/user/case-management.html
I see @Riku_Kobayashi, what if we are not paid support plan, if we found any bug, where can we report? Thanks!