SES email messaging

Question

I'm relatively new to SES and took over for the person who set up the system a few years back.  We have a server that has a SES user and sends emails to both internal and external people.  About a month or 2 ago all these emails for Internal people started ending up in Google Quarantine.  I resolved that for internal users via bypass, but we have some external users and need to send them the emails.  I recall that we had to create a user within SES - Identity Management by going into SES, clicking on Identity Management - Email Addresses. But Identity Management no longer exists within SES it seems.  Any help would be much appreciated.
Thanks

Riku_Kobayashi · Answer

Hello.

Do you mean you want to create a new SMTP user?  
If so, you can create an SMTP user by following the steps in the document below.  
https://docs.aws.amazon.com/ses/latest/dg/smtp-credentials.html

If you want to verify your email address with Amazon SES, you can do so by following the steps in the document below.  
https://docs.aws.amazon.com/ses/latest/dg/creating-identities.html

JLowry · Answer

We have created an SMTP User, and emails are going out, about a couple months ago they stopped.  We don't send out that many so it wasn't noticed for awhile.  Once I saw the, I found that all the emails being send were pushed into quarantine marked as failing DMARC.  I set up an internal rule so these emails would get through, but I have no control over emails being sent to our outside partners.  Previously I recall that in order for this to work we would follow these simple steps:
Login to AWS
Select the Simple Email Service 
Select Identity Management > Email Addresses
Use the Verify A New Email Address button and enter their email address.
But there is no Identity Management - Email Addresses anymore so not sure how I can do something like this now.

SES email messaging

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