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Based on the error message you're receiving ("The AWS Access Key Id needs a subscription for the service"), it appears that your AWS account may not be subscribed to the AWS Elemental MediaConvert service yet.
This error typically indicates that you need to explicitly subscribe to or activate the service for your account before you can use it. Even though you can access the MediaConvert console, the actual service functionality may not be enabled.
Since your account is relatively new (about a week old), it's possible that there might be an additional activation step required for MediaConvert. This is similar to how some AWS services require explicit opt-in before they can be used.
To resolve this issue, I recommend:
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Verify that AWS Elemental MediaConvert is available in the regions you're trying to use. MediaConvert is available in multiple regions, but not all AWS regions support all services.
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Contact AWS Support through the AWS Support Center. They can verify whether your account needs to be specifically subscribed to the MediaConvert service and can help enable it if necessary.
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Double-check that your IAM permissions are correctly set up. While you mentioned having mediaconvert:* and iam:PassRole permissions, ensure that the role you're trying to pass to MediaConvert has the necessary permissions as well.
The iam:PassRole permission is particularly important when working with MediaConvert, as it allows you to pass an existing role to the service. Without this permission properly configured, you would receive an authorization error when attempting to use MediaConvert.
Sources
Troubleshooting AWS Elemental MediaConvert identity and access - MediaConvert
Troubleshooting AWS Elemental MediaTailor identity and access - AWS Elemental MediaTailor
The AWS Access Key Id needs a subscription for the service (Service: AppRunner, Status Code: 400) | AWS re:Post
Hello, I have the same problem. I opened a case, but they gave me only general information – to check the region, the role, and so on. After that, they didn’t respond to my follow-up questions. I don’t know who to turn to. I see and read online that other people have the same issue. My account is new – only 10 days old. How long do I need to wait for the service to be activated? It seems that the problem is not on my side. Thank you in advance!
Hello.
Have you tried subscribing using the steps in the document below?
https://repost.aws/knowledge-center/error-access-service
By the way, I think Elemental MediaConvert can be used in eu-north-1, eu-west-1, eu-west-3, etc.
https://docs.aws.amazon.com/general/latest/gr/mediaconvert.html
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Hello, I have exactly the same problem. My account is new – only 10 days old. How did you resolve this issue? I opened a case, but they didn’t help me. Thank you in advance!