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Hello @Sudeep
- It is important that you have a valid payment method associated with your account.
- Verify your identity completely: Please follow the instructions to verify your identity.
- Get in touch with AWS Support: To expedite the verification process, open a support case in the AWS Support Center and select Account and Billing.
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Hi there,
I'm so very sorry to hear about this concern. This isn't the experience we aim for.
Your need for getting this resolved is understandable, which is why I've reached out on your behalf directly to our team handling your case to communicate everything that you've shared here.
Over re:Post I'm not able to discuss your account specific details due to this platform being unauthenticated. However, our team handling your case can. Kindly continue to communicate any questions that you may have directly through your case correspondence that way our team with the tools to assist can provide you with direct support.
— Aimee K.
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