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The setup documentation mentions for iOS it should work with your complementary awsapps.com domain or for your domain when you've completed the steps to make autodiscover phase 2 work. The reason is iOS devices do not support phase 3 of the autodiscover process. Hope this helps.
answered 2 years ago
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That is true, but as I mentioned all my checks are green (both phase2 and phase3), and neither the awsapps.com nor my domain can do autodiscovery on iOS. it always prompts me for all the details.