Hi! Good question, I would reach out to AWS Support regarding usage of SES. AWS can suspend/pause accounts if the quality of emails is deemed to be low (high bounce/complaint rates).
If you can contact support and go through why this happened, they may help with restoring your account access.
No. There is no way.
I have the same problem. I gave them some new fresh information. I got nothing. Every time i add some information; the case appers as re-opened, after 2 minutes it will go automaticly as "SOLVED ".
So answer is no. They are SES (!) , they are untouchables (!), they are unreachables...
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