Ping is 100% loss


Hello, my site is not working. I am using bitnami magento Lightsail instance and static IP - It was working fine and then stopped. I don't know why. Domain is hosted in other service, I wrote them, They said - that it's ok. IP is correct and domain is working fine. They give me this link

I couldn't find any errors in my AWS Lightsail instance.

ping PING ( 56(84) bytes of data.

--- ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3056ms

asked a year ago726 views
1 Answer

Hi! The DNS correctly resolves to the IP address as you can see in this line:

ping PING ( 56(84) bytes of data.

Please check, whether you configured the firewall to let pings (ICMP) through from your current IP address:

Best, Matt

answered a year ago

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