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- The user opens the AWS-provided VPN client on their device and initiates a connection to the Client VPN endpoint.
- The Client VPN endpoint sends an IdP URL and authentication request back to the client, based on the information that was provided in the IAM SAML provider.
- The AWS provided VPN client opens a new browser window on the user’s device. The browser makes a request to the IdP and displays a sign-in page.
Reference- https://aws.amazon.com/blogs/security/authenticate-aws-client-vpn-users-with-aws-single-sign-on/
For granular troubleshooting, we require details that are non-public information. Therefore, kindly open a support case with AWS using the following https://console.aws.amazon.com/support/home#/case/create
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